Airline “Transaero” plans to carry all customers terminated its work tour operator “Southern Cross”, if they have it in the hands of the tickets, ITAR-TASS reported with reference to the press service of the carrier.
“Passengers with tickets” Transaero “, who are clients of” Southern Cross “, which will be necessary to terminate their stay abroad will be taken as a priority to the carriage on the availability of space on the flights, no matter what the departure date was originally specified in their tickets “- note the airline.
From transportation customers, “Southern Cross” refused airline “UTair”. The company reported that “charter flights at the request of the tour operator, starting from September 11, 2014, are not included in the flight plans of the airline. Airlines operate and continue to carry out the transportation of passengers, having decorated flights” – said in a report , published on the website of the airline.
Confirmation of the issued ticket carrier believes itinerary receipt with the code of booking e-ticket number, flight number and departure date. “The airline strongly recommends that all travelers to obtain confirmation of the pre-tour operator of a decorated flight to arrive at the airport,” – said in a statement.
Company “Southern Cross Travel”, the top ten largest tour operators in Russia, on the eve of your website announced the suspension of activities. The decision is due to a “strong decline in demand for tourism product on the background of the bankruptcy of a number of the largest tour operators.”
Abroad can be up to 10,000 of its customers, many of whom do not have a return ticket. They tour operator promised “all possible assistance and moral support, including repatriation,” as the report says.
As previously spokeswoman Irina Rostourism Shegolkova, “it is now clear that paid return tickets there is almost none. Besides, tourists can be a problem with the hotels.” Most tourists are in Greece, Italy, China, and they have in some other countries.
On Thursday, September 11 to begin the formation of the registry injured tourists. On Thursday afternoon, a meeting of the Supervisory Board “Turpomoschi”, which will decide on the evacuation of customers, “Southern Cross”.
Shegolkova also reported that, according to preliminary information, through the splurge travel agency sold to 28,000 vouchers for future dates until March of next year. Not all of these tours are fully paid.
Financial guarantees are insured tour operator in a large company “RESO-Guarantee”, but the amount was only 100 million rubles.
“Southern Cross Travel” on the Russian market since 1998. He has two offices in Moscow and offices in St. Petersburg, Yekaterinburg, Kazan, Ufa.
Earlier work stoppage declared St. Petersburg travel agency “Neva”, the company “Windrose World” tour operators “Expo Tour”, “Ideal Tour”, “Labyrinth”, a group of companies “IntAer” tour operator ” Nordic Star, “travel agency” Surgutkurort “tour operator” Wind strantstvy “travel agency” Formula good rest, “tour operator” Etude “Bryansk” Milan Tour “Travel Company” Atlas “and the tour operator” Solvex tour. ”
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