Moscow. 26 of May. INTERFAX.RU – Sberbank planned in the future to abandon the use of plastic bank card customers and move to biometric identification methods. In an interview with <-! Noindex -> “Izvestia” <-! / Noindex -> said the head of Sberbank German Gref. According to him, such a system can be implemented within two to three years.
In particular, the largest credit institution in Russia intends to introduce voice recognition (voice identification), and image recognition (identification by appearance). The publication notes that in the moment of the Savings Bank customers often complain that the map they need to contact the department for full support, where it was discovered.
Gref said that the technological capabilities in order to implement the system biometric identification exists, but draws attention to safety issues.
“we have now seen a number of security issues approaches. for example, such as voice recognition and image recognition. These solutions, which bring the identification accuracy to 99, 9% are in a high degree of readiness “- quoted Gref” Izvestia “
The publication, citing the press service of the Savings Bank notes that the identification of the client’s voice is scheduled throughout the bank, it will also be available. in all regions and all the clients at their request.
in particular, it is specified that in this area most of the tests already carried out, leaving only the finishing touches, and the capital is already limited testing. With this identification, indicated in the Savings Bank, the client can from any phone in Russia or abroad just to voice his question, without disclosing confidential information.
In addition, the bank noticed that the technology can identify cases where person calls under duress or when the system tries to use the crooks, taken possession of information of clients of the senior age category.
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