MOSCOW, August 22. Rosturizm announced the suspension of the tour operator “Tour of Milan.” This was reported on the website of the Federal Tourism Agency.
It is noted that in the case of non-fulfillment or improper fulfillment of obligations by the tour operator and the grounds for the payment of insurance compensation, the tourist is entitled to the amount of financial support to present a written claim for compensation directly entity providing financial support.
To do this, you must provide a copy of the passport and the agreement on the implementation of the tourism product (with the presentation of the originals); documents proving the actual damages suffered by the tourist from the non-performance or improper performance of its obligations by the tour operator. The insurer is obliged to meet the demands of tourists for compensation no later than 30 calendar days.
Meanwhile, the insurance indemnity shall not deprive the right to demand from the tourist tour operator compensation for loss of profits and (or) non-pecuniary damage.
Message from the affected customers, “Milan Tour” to explain the legal basis and the procedure for payment of insurance compensation may be sent to the address of the Federal Tourism Agency Street. Miasnitskaya, 47, as well as e-mail rustourism@ropnet.ru.
We add that the company entered into the register of tour operators from 27 January 2014. “Milan Tour” insured in ZHASO (Bryansk branch) at 30 million rubles. The term of the insurance contract to January 9, 2015.
Today, as it became known that the St. Petersburg tour operator “Atlas” suspends its activities. Official announcement about this yet been received, but “Rosbaltu” in one of the offices were told that employees notified today. In the Moscow offices of the tour operator managers refused to give any comments, noting that the information should appear on the site shortly. However, some employees firms claim that even ready to sell tours, for example, in Georgia. Contact with the CEO of the company, Dmitry Smirnov on a working phone is not yet possible.
Meanwhile, the insurance company “Help” accepting applications from tourists who have suffered due to the suspension of the tour operator “Atlas.” The first application has already received, the reception will continue over the weekend.
We recall that for the current summer season, the suspension of work already reported several tour: “Neva”, “Expo Tour”, “Windrose World”, “The Labyrinth “” IntAer “,” Veter “and” Sketch “. More information about the situation, please click here.
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